The Basics

We have the answers to your questions!

How do I add myself and team members as Workers?

I'm a Worker myself - Yes, you can be a Dispatcher and Worker at the same time! In this manner, you can manage your team (as a Dispatcher) on-the-go via your tablet or laptop while you use the mobile app (as a Worker) to keep track of your own time sheets and much more.

Follow these steps to add yourself (Dispatcher) as a Worker.
- Log into your dashboard.
- Navigate to Settings
- Under Filter Workers (Column) click on the I'm a worker box


Adding my team members - Follow these steps to add your team members as Workers.

- Log into your dashboard
- Navigate to Settings
- Under Filter Workers (Column) click on the Add a New worker box
- Fill out the team member's information and click on Invite Employee

How do I bulk import workers to the dashboard?

Follow these steps to bulk import workers to the dashboard.

- Log into your dashboard
- Navigate to Settings Click on Workers (Column)
- Download the template
- Fill the Excel Sheet with the information of your workers
- Upload the file into the dashboard and your workers will be imported to the system

Registering in the App

How do I register myself in the App?

I'm a Dispatcher and Worker
Yes, you can be a Dispatcher and Worker at the same time! In this manner, you can manage your team (as a Dispatcher) on-the-go via your tablet or laptop while you use the mobile app (as a Worker) to keep track of your own time sheets and much more.

Follow these steps to register yourself (Dispatcher) in the App (as a Worker)

- Download the iOS app or Android app
- Open the appSince you are both a Dispatcher and Worker, you do not need to register yourself
- Simply log in using same credentials as you use to access the dashboard as a Dispatcher.

I'm a Worker
Follow these steps to register yourself (Worker) in the App

Download the iOS app or Android app
- Open the app
- Use the EXACT email as you were invited by the Dispatcher
- Fill in the rest of the fields and click on green Register button

You are now registered and moving forward you will be logged in automatically (unless the app is uninstalled and installed again).

What is my Worker's status?

Current Status

You can see the current status of your Worker as shown below. 

There are 4 different states that your worker could be currently in:

- Available for new job: They have no more jobs for the rest of the day
- Driving: Either they are driving to their first job or next job. It can also show as Busy On-Site.
- GPS is Disabled: The GPS is disabled on their mobile phone
- User Disabled Tracking: The worker turn it off the phone GPS.